The City of Chaffee offers convenient billing options including automatic payments and email billing (e-billing).
Automatic Payments (Auto Pay)
Automatic payments are withdrawn from your selected bank account on the 5th of each month, or the next business day if the 5th falls on a weekend or holiday.
- Customers will continue to receive a monthly bill
- Bills for enrolled customers will be marked: “Auto Pay – Do Not Pay”
- Returned or declined Auto Pay payments are subject to a $30.00 fee
- Replacement payment must be made by cash or money order
Enrollment Options
You may enroll in Auto Pay by:
- Signing into your online account: Click here to log in
- Submitting a completed ACH enrollment form to City Hall with:
- A voided check, or
- A blank deposit slip
Email Billing (E-Billing)
Customers may choose to receive their utility bill by email. E-bills are sent as password-protected PDFs each billing cycle.
- Customers may still opt to receive a paper bill
- Enrollment confirmation will be sent by email once processed
How to Enroll
To sign up for e-billing, you may:
- Complete the e-billing form below, or
- Call City Hall at (573) 887-3558
You will receive an email notification once enrollment is complete and when your first e-bill will be sent.
Important Note
The e-billing form does NOT enroll you in automatic payments.
