Contact the City Hall at 222 W. Yoakum, email collector@cityofchaffee.com or by phone 573-887-3558 to establish water service.

There is a $75.00 deposit to establish new service for homeowners. The deposit is $125.00 for renters. This is applied to your last bill.

Water bills are due the 10th of every month and include the cost of sewer and solid waste service in the total.

After the 10th a penalty will be added to any unpaid current charges. On the 17th, if payment has not been made before the 17th, water services will be locked off.

To reconnect water services, the following reconnect fees plus any unpaid balance will need to be paid in full.

Scheduled Fees for NonpaymentDisconnectReconnectTotal
First time locked off or first bill$15.00$15.00$30.00
Second time locked off $30.00$30.00$60.00
Third time locked off $45.00$45.00$90.00
Fourth time locked off $60.00$60.00$120.00
Fifth time locked off & additional times$75.00$75.00$150.00

The reconnect fee and connect fee will restart at $30.00 if there has been a FULL12 MONTH period where there has not been a shut off.

If at any time you are unable to pay your bill by the due date, please call us BEFORE the 17th to make payment arrangements. No extensions or arrangements will be made if you call on the 17th or after. Full balance plus reconnect fees will be due before water service is restored. No exceptions.

Office hours are Monday thru Friday, 9:00 AM until 5:00 PM.

There is a drive thru window available for your convenience and a night deposit slot for after hours. We can also take payments by card over the phone.

Water Rate Schedule

Gallons Water Charge
1,000 or less $20.30
Each additional 100 Gallons $.70 per 100 gallons

Sewer rate

First 1000 Gallons = $7.00  Each additional 100 Gallons $.75 of water used

Surcharge for customers out of the city limits $15.00

Garbage Pickup:  1 Trash can $17.50    2 Trash Cans $25.50

The billing codes on your water bill from the City of Chaffee are listed below.

Code

    Description

W1

Water Usage

S1

Sewer Usage

G1

Trash Pickup

SFR

Sewer Flat Rate

PF

Missouri Drinking Water Primacy Fee

Public water systems statewide are required to collect this fee from their customers
annually and remit the fees to the state.

more information

SCF

Missouri Sewer service Connection Fee

Public sewer systems statewide are required to collect this fee from their customers annually and remit the fees to the state.

more information